STEP 1 – Select Guests, Dates & Accommodation
• Choose the number of guests
• Select your stay length (7 or 14 nights)
• Pick from the available dates
• Assign guests to rooms
If you’d like to stay for a longer period, just email us at info@swsurfhouse.com and we’ll sort it.
A quick note on rooms
Double Rooms
The price changes depending on whether one or two guests stay. If one person books a double room for themselves, a sole occupancy surcharge applies.
Shared Rooms
If you’re booking as a group and want to share a room but availability looks tight, leave us a note at checkout. We’ll always do our best to accommodate everyone comfortably.
If your preferred dates aren’t available, feel free to email us. Occasionally beds are pending payment and may reopen.
STEP 2 – Surf Lessons (Optional Request)
Select this option if you or someone in your group would like to request surf lessons.
Important:
This is only a request, not a confirmed booking.
After your stay is confirmed, we’ll email you with full details. You can then decide whether to reserve lessons. Payment is made directly to the surf school.
Surf Lessons start from €40 for a 90-minute session and are run by an excellent local school.
What’s Included
Surf Guiding is already included in your stay.
Our surf guides:
• Select the best time and spot to surf
• Advise on conditions and safety
• Help you choose the right board
• Join you in the water
If you’ve never surfed before or need a refresher on paddling and standing up, we recommend booking at least one lesson.
STEP 3 – Transfers (Optional)
Select this option if you require a transfer.
How Pricing Works
Transfers are charged per van load (up to 8 guests), not per person.
Example:
1–8 guests from Biarritz → €60
9 guests → €120 (2 vans)
We offer this service for convenience, not profit. The pricing structure works especially well for small groups.
If you’re travelling solo and another guest books the same transfer, we’ll split the cost and refund the difference.
Bordeaux Airport
We do not offer transfers from Bordeaux Airport.
We recommend:
• Shuttle to Bordeaux Train Station
• Train to Saint Vincent de Tyrosse
• Transfer from Tyrosse → €25 per van load
If your plans change or you’re arriving last minute, just contact us. We’re flexible.
STEP 4 – Guest Information
Enter the names of each arriving guest.
If you’re booking for a large group and don’t have all details yet, you can skip this step. We’ll follow up before arrival.
STEP 5 – Booking Summary
Review your booking details.
Note:
• Transfers are charged once per van load (max 8 people).
• Surf lessons are not charged here. They are paid directly to the surf school.
STEP 6 – Checkout
Enter the booker’s details.
Returning guests can use a 10% discount code — it’s the WiFi password 😉
If you don’t remember it, just email us at info@swsurfhouse.com.
You’ll now see the total booking price, including any discounts.
STEP 7 – Payment
A 20% deposit is required to confirm your booking.
Important:
Once you click “Book Now,” you have 4 days to complete the deposit before the booking expires.
Deposit can be paid by:
• Credit Card
• Apple / Google Pay
• PayPal
We kindly ask that the remaining balance be paid via:
• Bank Transfer (we offer multiple currencies with no fees)
• Cash on arrival
If you require an alternative payment method, just contact us.
After Payment
Once your deposit is received, you’ll receive a confirmation email and access to your Booking Page, where you can:
• View invoices and payments
• Complete online check-in
• Add transfer details
• Manage your stay
Around 30 days before arrival, we’ll contact you again with check-in details and final balance information.
If you have any questions at all, don’t hesitate to email info@swsurfhouse.com or call +33 (0) 7 83 57 97 68.
See you soon.
South West Surf House
